![]() ![]() In other words, Amazon says she has multiple accounts, but it won't tell her which ones they allegedly are. Thank you for your understanding with our decision. Any subsequent accounts that are opened will be closed as well. Please understand that the closure of an account is a permanent action. While we are unable to provide detailed information on how we link related accounts, please know that we have reviewed your account on the basis of the information provided and regret to inform you that it will not be reopened. She received an email from Michael Murphy, Amazon UK's executive customer relations, stating:Īs previously advised, your .uk account has been closed, as it has come to our attention that this account is related to a previously blocked account. She wrote back, explaining there must be some mistake. The problem? Nygaard had only one Amazon account. The reason: The company determined that Linn's account was "directly related to another which has been previously closed for abuse of policies," so it closed her account. She contacted Amazon, but no - it appeared that Amazon had wiped the Kindle clean while she slept. ![]() Surely, she thought, this was some kind of technical glitch. There's a story crossing the Interwebs about a Norwegian woman named Linn Nygaard, who opened up her Kindle one morning recently to find she was unable to access any of the roughly 40 books it had contained. That firm is Amazon, and this is far from the first time it's been caught acting like a bully. We interrupt today's endless cycle of election news, iPad Mini lovefests, and hate mail for the Microsoft Surface to bring you the tale of one tech firm behaving rather badly. ![]()
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